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Returns & Exchanges
At MyDesignation, we want you to love your fashion choices. If you are not completely satisfied, we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.
- 2.Pack the Items
Place the original tags and invoice inside the package, ensuring the garment is in its original condition to qualify for a full refund.
- 3.Schedule a Pickup
Our courier partner will arrive at your doorstep within 24-48 hours to collect the package at no additional cost to you.
- 4.Quality Check and Refund
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.