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Returns & Exchanges

At MyDesignation, we want you to love your fashion choices. If you are not completely satisfied, we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.

  • 2.
    Pack the Items

    Place the original tags and invoice inside the package, ensuring the garment is in its original condition to qualify for a full refund.

  • 3.
    Schedule a Pickup

    Our courier partner will arrive at your doorstep within 24-48 hours to collect the package at no additional cost to you.

  • 4.
    Quality Check and Refund

    Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.